Gestão de suprimentos industriais: estudo de caso em uma empresa internacional

Abstract

The following study aims to understand the logistics strategies used by a company in the industrial supplies industry. It was realized that there were not many studies on the subject, and it was decided to conduct a research on the theme. In order to reach the objectives, a case study was used, together with questionnaires involving the commercial and logistics sectors, which allowed for a better understanding of the company's operation in terms of logistics. The results of the questionnaires were analyzed with the support of theoretical foundation in the area of logistics, purchasing, and strategy, the mentioned foundation was related to what occurs in the company's processes, and according to what was obtained in these, flowcharts were formulated that explain key points of the operation of the company's logistics sector. It was concluded that the company operates in a pattern of strategic direction focused on logistics, despite the occurrence of occasional flaws that impair the overall functioning of the supply chain in which the company is inserted.