http://memoria.ifrn.edu.br/handle/1044/936 Thu, 23 Apr 2026 20:59:50 GMT 2026-04-23T20:59:50Z http://memoria.ifrn.edu.br/handle/1044/2183 Jogo digital como ferramenta facilitadora no exercício da matemática fundamental For students who start their first High School year in a technical integrated course, Mathematics is a hard understanding subject. Based on teachers’ reports to the pedagogical office stating the difficulties from students to resolve activities explained in class and after interviewing a group of students, this work identified reasons such as lack of attention/focus, difficulties on reading the texts and understanding the studied background, troubles on basic mathematical operations from elementary school. Thus, possible solutions were outlined. One option is the implementation of a digital game to be worked at school. This game provides the exercising of fundamental mathematical operations in a way to enhance cognitive aspects and the knowledge about the contents of the subject. It eventually provides a teacher’s feedback about the difficulties or facilities to resolve the questions the game presents. This work presents the proposal of the conceived game. Mon, 25 Apr 2016 00:00:00 GMT http://memoria.ifrn.edu.br/handle/1044/2183 2016-04-25T00:00:00Z http://memoria.ifrn.edu.br/handle/1044/1799 Modelo de processo de gestão do conhecimento para centrais de serviços de TI Maintaining the knowledge about the daily activities of organizations is a big challenge. Many organizations consider necessary to have some form of knowledge management and that it should be treated as strategic priorities. This context also applies to sectors of Information Technology (IT), mainly because it is an area that is in constant updates both regarding the emergence of new technologies and the high employee turnover rate, which is specific for the sector, especially in the public sphere. In this sense, this work aims to build a process model that deals with knowledge management in IT support services with focus on the function of IT service desk. This work also aims at the application of the process in an Education, Science and Technology Federal Institute. For this, a field research was applied to professionals of Information Technology of Federal Institutes in order to better understand the current state of knowledge management. The results of this research served as basis for the construction of the process model, which was developed using BPMN notation and is based on good practices of IT service management of ITIL library and in the concepts of knowledge management, mainly those presented by KCS methodology. After the process design, the observation of its application at Federal Institute of Rio Grande do Norte was performed with the objective of collecting the experience data obtained in the implantation of the process in a real environment. Thu, 17 Aug 2017 00:00:00 GMT http://memoria.ifrn.edu.br/handle/1044/1799 2017-08-17T00:00:00Z http://memoria.ifrn.edu.br/handle/1044/1792 Um estudo sobre a compreensão das definições matemáticas no Curso de Licenciatura em Matemática Thu, 11 Jun 2015 00:00:00 GMT http://memoria.ifrn.edu.br/handle/1044/1792 2015-06-11T00:00:00Z http://memoria.ifrn.edu.br/handle/1044/1790 Um estudo sobre o ensino-aprendizagem das demonstrações matemáticas Mon, 25 Oct 2010 00:00:00 GMT http://memoria.ifrn.edu.br/handle/1044/1790 2010-10-25T00:00:00Z