WorkBook: Uma plataforma de contratação de prestação de serviços

Abstract

The service sector is the sector with the largest participation in the Brazilian economy. However, sometimes it’s difficult to find a service provider through conventional ways of advertising and when it’s found, many times the client can’t find information about the quality of the services provided. The population needs a solution to these difficulties. Considering this scenario, this work describes the development of a system composed of a mobile app and a server that has a premise to act as a communication interface between service providers and their clients: the Workbook. Through the application, users will be able to search services, view other users’ reviews of each provider, request budgets, and talk directly to providers. This app is capable of improving the client-provider interaction by transparent communication and well-defined budgets, establishing trust between customer and provider.